Frequently Asked Questions

Click the "Create Account" button on the homepage, fill in your email, password, and complete the verification. You'll receive a confirmation email to activate your account. It takes less than 2 minutes.

No, creating and maintaining a PAYEER account is completely free. You only pay standard transaction or exchange fees when you move funds.

PAYEER supports USD, EUR, RUB, BTC, ETH, USDT, LTC, DASH, XRP, BCH and many other fiat and cryptocurrencies. You can hold multiple balances simultaneously.

No, only one personal account per user is allowed. Creating duplicates may lead to temporary suspension. For business use, please contact support to open a merchant account.

Transfers between PAYEER accounts are instant — 24/7, including weekends and holidays. The recipient gets the funds immediately.

Internal PAYEER transfers are free. Withdrawals to external wallets or bank cards have a small fee, starting at 0.5% (crypto) or 1% (fiat). See our Fees page for full details.

Yes, PAYEER provides easy integration: payment buttons, API, and invoicing. You can accept crypto and fiat directly on your website. No monthly fees.

Limits depend on your verification level. Unverified accounts have lower limits; verified users can send up to $100,000+ per transaction. Full limits are in your account dashboard.

BTC, ETH, USDT (TRC20/ERC20), LTC, DASH, XRP, BCH, and more. You can exchange between any supported crypto and fiat pairs instantly.

Exchange fees start at 0.95% and vary by pair and volume. The exact rate is shown before you confirm any exchange.

Internal exchanges are processed instantly, within seconds. You'll see the new balance immediately after confirmation.

Absolutely. Just go to "Add funds" → Crypto, choose the coin, and you'll get a unique deposit address. Funds are credited after 1–2 network confirmations.

In your account settings, go to "Security" and enable 2FA via Google Authenticator or SMS. We strongly recommend using an authenticator app for maximum security.

Verification is not mandatory for basic use, but it raises your limits and unlocks all features. For higher volumes, KYC verification is required in line with regulations.

PAYEER trademark is owned by Paycorp Limited, regulated by the Vanuatu Financial Services Commission (license # 15068). We follow strict AML/CFT policies.

Use your backup codes (provided when you set up 2FA). If you don't have them, contact support with your ID — we'll help you regain access after verification.

Yes, the PAYEER app is available for iOS (App Store) and Android (Google Play). It offers full wallet functionality, instant exchange, and biometric login.

You can enable quick login via PIN, Face ID, or fingerprint. No need to enter your full password every time — convenient and secure.

Yes, PAYEER offers a powerful API for merchants and developers. You can create invoices, check balances, and send payments programmatically. Documentation is available in your account.

You can reach support 24/7 via Telegram @payeerhelp, by email at payeer.notreply@gmail.com, or through the "Help" section in your account. Average response time is under 2 hours.

A complete fee schedule is available on the Fees page. Fees are also shown transparently before every transaction confirmation.

No, PAYEER does not charge monthly or inactivity fees. Your account remains free as long as you use it.